---
title: Can I buy just a new sensor for BabySensor?
description: It is possible to purchase just one new sensor. The price is 990,- NOK, as correctly stated by the customer service representative. To order the sensor, please contact us by email
---

[Skip to content](https://help.babysensor.com/knowledge-nb-no/can-i-buy-just-a-new-sensor-for-babysensor#main-content)

- [English](https://help.babysensor.com/knowledge-nb-no/can-i-buy-just-a-new-sensor-for-babysensor)
- [Norwegian Bokmål](https://help.babysensor.com/knowledge/kan-jeg-kjøpe-kun-en-ny-sensor-til-babysensor)

English

Show submenu for translations

[![](https://help.babysensor.com/hs-fs/hubfs/Logo%20Senso-1.png?width=150&height=150&name=Logo%20Senso-1.png)](https://babysensor.no/en-no)

Open main navigation

Close main navigation

- - [English](https://help.babysensor.com/knowledge-nb-no/can-i-buy-just-a-new-sensor-for-babysensor)
    - [Norwegian Bokmål](https://help.babysensor.com/knowledge/kan-jeg-kjøpe-kun-en-ny-sensor-til-babysensor)

  English
  
  Show submenu for translations
- [Contact us](https://babysensor.com/pages/kontakt)

[Contact us](https://babysensor.com/pages/kontakt)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [BabySensor Help Center](https://help.babysensor.com/knowledge-nb-no?hsLang=en)
2. [FAQs](https://help.babysensor.com/knowledge-nb-no/faqs?hsLang=en)

June 10, 2026

# Can I buy just a new sensor for BabySensor?

## Ordering a new sensor by email

Yes, you can purchase a new sensor separately for 990 NOK.

To order, send us an email and provide:

\- name  
\- address  
\- phone number  
\- preferably the MAC address of the product, if you have it

You can find the MAC address in the app under:

Settings \> About your system

When we receive your email, we will contact you to confirm your order and inform you about delivery time and payment solution.

Once the payment has been registered, we will send an order confirmation, and the new sensor will be sent to you.

Send your email to [hello@babysensor.com](mailto:hello@babysensor.com)

- [FAQs](https://help.babysensor.com/knowledge-nb-no/faqs?hsLang=en#main-content)

    - [Connection and range](https://help.babysensor.com/knowledge-nb-no/faqs?hsLang=en#connection-and-range)
- [User guides](https://help.babysensor.com/knowledge-nb-no/user-guides?hsLang=en)
- [Tutorials](https://help.babysensor.com/knowledge-nb-no/tutorials?hsLang=en)
- [Getting started](https://help.babysensor.com/knowledge-nb-no/getting-started?hsLang=en)
- [General](https://help.babysensor.com/knowledge-nb-no/general?hsLang=en)
- [Measurements](https://help.babysensor.com/knowledge-nb-no/measurements?hsLang=en)
- [Notifications](https://help.babysensor.com/knowledge-nb-no/notifications?hsLang=en)
- [4G](https://help.babysensor.com/knowledge-nb-no/4g?hsLang=en)
- [Camera](https://help.babysensor.com/knowledge-nb-no/camera?hsLang=en#main-content)

    - [Installation](https://help.babysensor.com/knowledge-nb-no/camera?hsLang=en#installation)
    - [Troubleshooting](https://help.babysensor.com/knowledge-nb-no/camera?hsLang=en#troubleshooting)
- [Battery](https://help.babysensor.com/knowledge-nb-no/battery?hsLang=en)
- [Reset](https://help.babysensor.com/knowledge-nb-no/reset?hsLang=en)
- [App](https://help.babysensor.com/knowledge-nb-no/app?hsLang=en#main-content)

    - [Using the app](https://help.babysensor.com/knowledge-nb-no/app?hsLang=en#using-the-app)
    - [Users and access](https://help.babysensor.com/knowledge-nb-no/app?hsLang=en#users-and-access)
    - [Notifications](https://help.babysensor.com/knowledge-nb-no/app?hsLang=en#notifications)
    - [Troubleshooting](https://help.babysensor.com/knowledge-nb-no/app?hsLang=en#troubleshooting)
- [Sharing](https://help.babysensor.com/knowledge-nb-no/sharing?hsLang=en)
- [Security](https://help.babysensor.com/knowledge-nb-no/security?hsLang=en)
- [Cleaning](https://help.babysensor.com/knowledge-nb-no/cleaning?hsLang=en)
- [Technical](https://help.babysensor.com/knowledge-nb-no/technical?hsLang=en)
- [Ordering](https://help.babysensor.com/knowledge-nb-no/ordering?hsLang=en)
- [Troubleshooting](https://help.babysensor.com/knowledge-nb-no/troubleshooting?hsLang=en)
- [Bracelet](https://help.babysensor.com/knowledge-nb-no/bracelet?hsLang=en#main-content)

    - [Troubleshooting](https://help.babysensor.com/knowledge-nb-no/bracelet?hsLang=en#troubleshooting)
    - [Use and location](https://help.babysensor.com/knowledge-nb-no/bracelet?hsLang=en#use-and-location)

[![](https://help.babysensor.com/hs-fs/hubfs/Logo%20Senso-1.png?width=150&height=150&name=Logo%20Senso-1.png)](https://babysensor.com/)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, BabySensor AS